Is Your Practice Staffed for Success?

Answer These 6 Questions to See How You Stack Up

Staffing gaps can stall your growth. Is your team built to last?

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Staffed for Success!

Your practice is well-balanced between clinical and administrative support — you're set up for sustainable growth.

Ready to fine-tune your operations or plan your next stage of growth?

Optimize + Future-Proof:

  • Quarterly Workforce Audits

    • Use a support team such as MedWay to benchmark productivity per FTE and adjust proactively.

    • Monitor for early signs of burnout or capacity issues.

  • Automate Admin Tasks

    • Streamline payroll, onboarding, time tracking, and benefits through an integrated HR & payroll platform like MedWay.

    • Reallocate admin time to high-value tasks (e.g., patient engagement, process improvement).

  • Sharpen Recruitment Strategy

    • Build an internal bench with passive candidate pipelines.

    • Use MedWay’s recruiting services to fill roles before they become gaps.

  • Culture + Benefits Alignment

    • Review benefits every 12 months and customize plan options to stay competitive.

    • Use engagement surveys to ensure satisfaction matches retention.

  • Scenario Planning

    • Map out workforce needs for expansion, new services, or physician retirement.

This balance supports efficiency, staff satisfaction, and patient care quality without overloading any part of the system.

Even top-performing organizations benefit from regular staffing check-ins and operational reviews — MedWay provides tailored support to help you stay on track as you grow.

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Doing Well, But…

You’re close — but small imbalances may be limiting your efficiency or scalability.

Schedule a call to discuss your practice's staffing and how we can help.

Tune Operations + Trim Inefficiencies:

  • Right-Size Your Admin Team

    • Evaluate roles where automation (scheduling, billing, onboarding) can reduce overhead.

    • Reassign or upskill redundant admin roles.

  • HR Infrastructure Assessment

    • Implement or outsource HR through companies like MedWay to manage compliance, hiring, and retention more effectively.

    • Add employee handbooks, PTO tracking, and annual performance plans.

  • Panel & Provider Realignment

    • Review patient panel sizes and redistribute to optimize care load.

    • Consider float support or hybrid providers if appropriate.

  • Standardize Role Ratios

    • Move toward the optimal MA/provider and admin/provider ratios.

    • Set performance standards.

  • Optimize Total Staff Cost %

    • Target 28–32% of gross revenue for total staffing spend.

    • Analyze and rebalance where costs are over or underweighted (MedWay can help with this).

These practices are functional but may experience higher overhead costs or inefficiencies that drag down growth potential. A few targeted adjustments could yield major gains in staff productivity and patient throughput.

MedWay helps practices and CHCs right-size their operations — reducing overhead and improving staffing alignment to unlock greater growth potential.

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Time for a Staffing Tune-Up

Your practice may be at risk of burnout, inefficiencies, or capacity bottlenecks.

Let’s talk about rebuilding a leaner, more effective team structure.

Rebuild & Realign:

  • Practice Capacity Review (Free with MedWay)

    • Full analysis of clinical and administrative ratios.

    • Compare to peer benchmarks across patient panels, FTE productivity, and cost-efficiency.

  • HR + Compliance Overhaul

    • Establish clear policies, job descriptions, and performance systems.

    • Use a company like MedWay to provide compliant handbooks, hiring processes, and risk mitigation protocols.

  • Recruitment Support

    • Address gaps in MA, admin, or HR staffing.

    • Prioritize high-ROI roles (MA, front desk, billers) that ease provider load.

  • Compensation & Benefits Reset

    • Ensure your offer attracts and retains qualified staff.

    • Leverage MedWay to source low-cost, high-impact medical and retirement packages tailored for small practices.

  • System Automation

    • Reduce manual workload with integrated payroll, timekeeping, benefits, and scheduling tools from a platform like MedWay.

    • Offload the admin burden so providers can focus on care.

Without intervention, these gaps can impact patient satisfaction, financial stability, and staff retention. Now is the time to step back and re-align your staffing structure for sustainable performance.

MedWay partners with organizations to rebuild strong, scalable staffing models — supporting everything from HR infrastructure to recruitment — so you can focus on delivering care without carrying the administrative burden alone.